Thursday, 12 April 2018 05:16



RBS is facing further criticism from the SNP for taking an axe to local banking services after it emerged that they planned to cut access to mobile banking by more than 50% across many parts of Scotland – quickly after closing vital branches across the country. 

The mobile bank services have been used to fill the gaps left by the closure of branches across Scotland – giving customers the chance to maintain some level of face-to-face banking. However, the latest plan to reduce the service even further by the majority publicly-owned bank, announced via leaflets as opposed to any formal consultation with communities, has been branded yet another betrayal by the SNP.

SNP politicians are now calling on RBS to be upfront with customers and communities across the country rather than continuing to cut vital services even further when the full impact of branch closures cannot have been fully assessed yet.

Commenting, SNP MSP Jenny Gilruth, who has campaigned against branch closures in Fife, said:

“This is appalling behaviour from RBS.

“Not only have they reduced the service to customers across the country even further – they’ve done so by quietly changing the timetable as opposed to being straight with people. It’s yet another betrayal of RBS customers in Fife and across the country.

“It’s time for RBS to be upfront with customers and communities – this kind of behaviour erodes trust in the bank even further after their shameful rounds of closures over the last few years. They ought to remember who saved the bank from going under just a decade ago.”

SNP MP for North East Fife, Stephen Gethins, added:
“This is simply unacceptable.
“RBS has already closed three of its four branches in North East Fife – Anstruther, Cupar and Leven – and its mobile service was supposed to provide some comfort to small business and customers affected by these closures. Communities across Scotland have already been hit hard by these closures, as well as the loss of local post offices and libraries, and RBS must be held to account for a further downgrading of services. 
“The UK government needs to wake up to the damage that these cuts are having to our communities. This bank is still majority-owned by the public – yet it is the public that continue to lose out.
“The Tories can’t sit on their hands and let our communities be betrayed any longer – the UK government needs to step in and save these vital lifeline local banking services.”

‘North community leaders angered by cuts to mobile bank van services’: 

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